Requirements for Video Section:

Depending on your internet connection speed and reliability, it could take up to 30 minutes to download the videos.  We therefore recommend that if you are not using DSL or high speed internet you should only visit the AUDIO ONLY pages.

If you can't view or hear the video's you may need to download Windows Media player or if you have Windows Media Player, you may need to update to a newer version.   You can download the program for free on the Windows Media website:   Free Download

Firefox users will need to download Windows Media Player II.  Free Download

Some computer security settings will not allow you to download from the Microsoft site or you may need to install a lower version than 11.0 (see system requirements).  If this happens you can also get a free download at these sites: Cnet Download Center  or CV Download Center

Not sure which version to download? Visit the System Requirements page for Windows Media

With 56k internet connection the downloads may take up to 30 minutes and we recommend you should only visit the AUDIO ONLY pages.

Requirements for Exam Section:

• In order to run the exam program you will need to have Flash Player 6.0.79 or later (http://www.macromedia.com/go/getflash)  (free download)
• Also, you will need one of the following browsers:

Windows

Macintosh